Your Link To Quality Steel Across Africa

Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, billing address, and payment details when you voluntarily provide them to us.

  • Non-Personal Information: Such as browser type, device type, operating system, IP address, and pages visited on our site.

  • Cookies and Tracking Technologies: To improve website performance, enhance your experience, and analyze user behavior.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services

  • Process transactions and send order confirmations

  • Respond to your inquiries and provide customer support

  • Send important updates, promotional offers, and marketing communications (if you have opted in)

  • Monitor website usage and improve our services

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only:

  • With trusted service providers who assist us in operating our website or conducting our business

  • When required by law, regulation, or legal process

  • To protect our legal rights, safety, or property

4. Cookies

Cookies are small text files stored on your device to improve website functionality and user experience. You can choose to disable cookies in your browser settings, but doing so may limit certain features of the website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request the deletion of your personal data

  • Withdraw your consent to receive marketing communications

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites, and you are encouraged to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.